Emails Not Saving with the Outlook Add-in

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    This may be due to your token being expired and you will just need to re log back in, you can follow the steps below.

    1. First click on the 3 dots as highlighted below and that will bring up a menu.

    Law App Outlook add-in sidebar with the three-dot menu highlighted

    1. Then select the “Log Out LawApp” option from the menu

    Add-in menu open with the Log Out LawApp option

    1. Then you will be presented with the screen below and you will need to login again using your Law App credentials.

    Law App login screen inside the Outlook add-in sidebar

    Updated on 25 September 2026

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