Why Aren’t My Invoices Appearing in the File After Emailing Them?
If you’ve emailed an invoice and it’s not showing in Law App under the correct file, the issue is usually due to incorrect tagging or an Outlook integration step being…
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What does the Ignore feature do in the email save area
The Ignore feature allows you to mark emails that don’t need saving — like newsletters or internal memos. You can do this: In Outlook: Tag emails with the gray Ignore…
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Why arent my saved emails showing up in Law App right away
This is usually due to sorting or indexing timing, not an actual save error. Here’s what to check: Law App sorts emails by their original received date, not save date.…
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What happens if I switch Outlook profiles or devices
Switching profiles or using multiple devices resets your Microsoft Graph authentication tokens. To avoid issues: Always re-authenticate when prompted. Ensure both Law App and Outlook are refreshed. 📌 Token rules:…
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Why Aren’t My Sent Email Items Automatically Saving to Law App?
Why Aren’t My Sent Email Items Automatically Saving to Law App? If your sent emails aren’t automatically appearing in Law App, the issue is often due to missing file tag…
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