What if I can’t find a file I know exists
When you can’t find a file, but you know it exists, here are some reasons why it might not show up.
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Why Do I See a Security Warning or SharePoint Error When Opening a Document?
If you’re seeing a security warning or SharePoint-related error when opening a Word document from Law App, the issue is not caused by Law App, but rather by security metadata…
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Why Do I See a Message When I First Edit a Word Document from Law App?
When you first edit a Word document from Law App on a new device or user profile, Microsoft Word may display a trust prompt. This is not an error —…
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What Should I Do If Changes to a Document Don’t Save Properly?
In Law App, unsaved document changes are extremely rare. The platform is designed to maintain document integrity — even through network dropouts, closed sessions, or hardware disconnections. If it looks…
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