When you first edit a Word document from Law App on a new device or user profile, Microsoft Word may display a trust prompt.
This is not an error — it’s a standard Microsoft security confirmation asking whether to allow API-based access between Law App and Word.
🔍 What’s Happening?
Law App uses Microsoft’s secure Office API to:
- Open documents directly in Microsoft Word
- Allow editing in the native app
- Save changes back to Law App automatically
The first time this connection occurs on a device, Word will prompt you to confirm that you trust Law App as a connected source.
✅ What to Do
When prompted by Microsoft Word:
- Click “Yes” to allow the connection
- Tick “Always allow” (if available) so Word remembers your choice
Once allowed, this prompt won’t appear again on that machine.
🛡️ Is This Safe?
Yes — this is a normal Microsoft Office security feature.
Law App uses the officially supported integration method via Microsoft 365’s API — no add-ins or local installations required.
🛠 If the Prompt Keeps Appearing
If you accidentally clicked “No” or your system is preventing the trust from saving:
- Open Word > File > Options > Trust Center
- Click Trust Center Settings and check:
- Protected View: You can optionally untick settings for files originating from the internet or network locations, depending on your firm’s policy
- Trusted Locations: Add Law App’s domain or file path, and tick “Subfolders are also trusted”
Your IT team may need to manage this in a centrally controlled environment.
🔒 Law App & Microsoft Word
Law App connects to Word through Microsoft’s own API — there are:
- No add-ins installed
- No macros involved
- No system modifications
The trust prompt is part of Microsoft’s design to protect users from unknown or unapproved integrations. Once accepted, Law App and Word work together seamlessly.
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