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  • Why Do I See a Permission Denied or Read-Only Message When Opening a Document?

    If you see a “permission denied” or “read-only” message when opening a document from Law App in Microsoft Word, this typically relates to Microsoft Office security settings — not an…

  • Why Aren’t My Sent Email Items Automatically Saving to Law App?

    If your sent emails aren’t automatically appearing in Law App, the issue is often due to missing file tag formatting, Outlook login status, or the Auto Save feature not being…

  • Emails Not Saving with the Outlook Add-in

    This may be due to your token being expired and you will just need to re log back in, you can follow the steps below. First click on the 3…

  • What if a user tries to register again with the same email and phone number?

    LawApp blocks duplicate registrations using the same email and phone number. If you’ve already registered, you can reset your password from the login screen or contact support for help accessing…

  • Office has blocked this content because it uses a sign-in method that may be insecure

    If Microsoft Word displays a warning about blocked content due to an insecure sign-in method, it may be restricting access to Law App’s embedded login or API features. This can…

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