Switching profiles or using multiple devices resets your Microsoft Graph authentication tokens. To avoid issues: Always re-authenticate when prompted. Ensure both Law App and Outlook are refreshed. 📌 Token rules:…
This is usually due to Microsoft’s token expiry rules under their Graph API model. Here’s how it works: Law App stores Graph tokens for 90 days. If unused for 14…
This is flagged as a breach in most jurisdictions, and reconciliation must be corrected immediately. Steps to resolve: Check for unpresented cheques or EFTs. Confirm deposits were entered correctly with…
If you see a “permission denied” or “read-only” message when opening a document from Law App in Microsoft Word, this typically relates to Microsoft Office security settings — not an…
Why Aren’t My Sent Email Items Automatically Saving to Law App? If your sent emails aren’t automatically appearing in Law App, the issue is often due to missing file tag…
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