How To Write Off a Debtor Invoice in Law App

When a debtor’s balance can’t be recovered, you can write it off in Law App instead of leaving it sitting as an outstanding invoice. This article covers creating the write-off, adding the write-off line against the correct file, and applying it to clear the invoice.

Create a debtor write-off

1. In the Accounts menu, click General, then Write-Offs.

1. Click Add Write-Off.

1. Enter a Description, search for the debtor’s name in Owed by, then click Save.

Add a write-off line

1. In Write Off Lines, click Add.

1. Enter the file number — this works the same way as completing a Debtor Receipt — then enter the amount you’re writing off in Gross, and click Save.

1. Click Write-Off to finalise the line.

Apply the write-off to an invoice

Applying the write-off works the same way as allocating a receipt — you’re matching the amount against an outstanding invoice so it clears.

1. In the Outstanding invoices list, tick the invoice you want to apply the write-off to.
2. Click Save.

This covers writing off and clearing a debtor’s balance. If you need to reverse a write-off or check its impact on the GL, contact support@lawsupport.com.au or call 07 3040 3036.