What happens if I switch Outlook profiles or devices

Contents

    Switching profiles or using multiple devices resets your Microsoft Graph authentication tokens.

    To avoid issues:

    • Always re-authenticate when prompted.
    • Ensure both Law App and Outlook are refreshed.

    πŸ“Œ Token rules

    • Law App stores tokens for up to 90 days.
    • If inactive for 14 days, Microsoft will require re-authentication.
    • New browsers or device switches can force a token refresh.
    πŸ›‘οΈ Note: These behaviors are governed by Microsoft β€” not by Law App.
    Updated on 25 September 2026

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