What happens if I switch Outlook profiles or devices

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    Switching profiles or using multiple devices resets your Microsoft Graph authentication tokens.

    To avoid issues:

    Always re-authenticate when prompted.

    Ensure both Law App and Outlook are refreshed.

    πŸ“Œ Token rules:

    Law App stores tokens for up to 90 days.

    If inactive for 14 days, Microsoft will require re-authentication.

    New browsers or device switches can force a token refresh.

    πŸ›‘οΈ Note: These behaviors are governed by Microsoft β€” not by Law App.

    Updated on 13 May 2026

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