How to send emails and documents in Law App

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    Law App gives you three ways to send documents and emails straight from a file: a quick one-off attachment, a firm email template with merge fields already filled in, or a blank email straight to a contact. Which one you reach for depends on whether you need speed, a consistent template, or just to get in touch with someone quickly.

    Sending documents by email

    Both methods below start in the same place — the Documents area of the file — and let you attach one or more documents to an email without leaving Law App.

    Method 1 — Quick Email

    Use this when you want to attach documents to a blank email you can address to anyone.

    1. Go to the Documents area of the file and tick the box next to each document you want to send.
    2. Click the Quick Email Attachment icon.

    Documents list in Law App with two documents ticked and the Quick Email Attachment icon highlighted

    1. The email downloads automatically, ready to open and send.

    Browser download tray with right-click menu open, showing the Always open files of this type option highlighted

    Tip: the first time you do this, right-click the download and choose Always open files of this type. After that, every Quick Email download will open automatically as soon as it finishes.

    Method 2 — Email template

    Use this to attach documents to an email using one of your firm’s email templates — set up to send to a particular party on a file, such as Email to Client. Firms can set up multiple templates, which is handy for emails that are regularly sent on certain types of matters.

    1. In the Documents area of the file, tick the documents you want to email.
    2. Click Attach selected documents to email template.

    Documents list in Law App with two documents ticked and the Attach selected documents to email template icon highlighted

    1. Choose the template you want to use, then click Preview merge fields.

    Attach dialog in Law App with the Email to Client template selected and the Preview merge fields button highlighted

    Don’t choose a template with Email to selected contact in the name here — that template is for emailing a contact directly. See Emailing a contact on the file below.
    1. Check the merge fields shown are complete. A blank field usually means that information hasn’t been entered on the file or the contact — you can type it in here, but it’s best practice to update the file or contact record so it’s there for next time.
    2. Once everything looks right, click Create email.

    Attach dialog showing merge field previews for client name, file code, matter and email address, with the Create email button highlighted

    As with Quick Email, the email downloads and — depending on your settings — opens automatically, or you can open it from your downloads and then send.

    Emailing a contact on the file

    You can also generate a blank email to any contact on the file — useful when you just need to reach someone quickly, rather than attach specific documents.

    1. From either the File Details area or the File Contacts area, click the red mail icon next to the contact.

    File Contacts grid in Law App with the red mail icon highlighted next to a contact row

    1. This automatically creates the email using the Email to Selected Contact template.
    2. Click Preview Merge Fields to check the details are correct, then click Create document.

    Create document from template dialog for Email to Selected Contact, with Preview Merge Fields and Create document buttons highlighted

    Updated on 4 September 2026

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