Open the file

Go to Accounts > Time Entries Button

Managing Time Entries at the File Level

1. Navigate to https://app.lawsupport.com.au/file/

2. Search and open a file of your choice

3. Select this icon to open your file

4. When opening a file the first page is always the Details Tab

5. Click to open the Accounting Tab

6. Select the Timesheet Icon to navigate to timesheets for a file.

7. Viewing and Editing Timesheets

• A list of Timesheets will be displayed on the Timesheets tab.
• To edit a Timesheet, it must be in Draft status.
• If necessary, change the status to Draft and Save.
• Once in Draft, make your edits and then press Save again to apply the changes.

8. Saving Edits Across Multiple Timesheets

• When making any edits, pressing Save will apply all changes made during this session.
• This includes edits across multiple timesheet lines, ensuring all updates are recorded at once.

9. Filtering Draft or Unfinished Items

• Click the Eye Icon to display only Draft or unfinished time entries.
• This is an on/off toggle button, so pressing it again will show all time entries.

10. Managing Time Entries

• Click the Eye to Unveil all time entries.
• Stop button to Stop all clocks if any are running.
• Tick Box to Finalize or update working time entries.
• Print a time entry record

11. Adding a New Time Entry

1. Press the (+) Plus Button – This will add a new time entry in line.
2. New Entry Position – The new time entry will appear at the bottom of the list.

Automatic Entries and Edits

• The Date and File Number will be automatically inserted with today’s date and the current file.
• You can edit the date, but if you need to enter time for another file, this is not the correct place.

Using the Clock for Time Entry

• Press the Play button to start the timer.
• When you press Stop, the system will automatically determine the unit value based on elapsed time.
• The time entry starts in Draft, indicated by the orange circle.

12. Selecting an Employee and Rate Item

• The Employee defaults to the logged-in user, but you can select a different employee from the drop-down menu.
• Choose the correct Rate Item from the drop-down list (e.g., Telephone).
• The Hourly Rate for the selected Rate Item will automatically populate in the Rate/Hour column.

13. Entering and Saving Units

• Tab through the fields until you reach the Units field, or click directly into the Units field.
• Enter the number of units, then press Tab—the system will automatically calculate the time entry amount.
• Once satisfied, press Save to apply the changes.

14. Overriding the Amount

• If you wish to override the amount and prevent the system from recalculating it, make editing the amount the last step.
• First, complete any notes or other changes you need to make.
• Then, go to the Amount field and manually edit the value press Tab to secure the update

15. Finalizing an Overridden Amount

1. Make Editing the Amount Your Last Step
   • Complete any notes or other necessary changes before modifying the amount.
   • Avoid tabbing across the line or clicking into other fields after changing the amount.
2. Edit the Amount and Immediately Finalize
   • Go directly to the Amount field and enter the correct value.
   • Press “Finalize and Save” immediately to lock in the change.
3. Why This Order Matters
   • If you navigate through other fields, the system may assume you want to recalculate the amount based on standard formulas.
   • For example, if the system reprocesses 10 units at $900 per hour, it may override your manual $950 entry.
   • Finalizing immediately ensures your changes are saved exactly as entered.

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Understanding Time Entry Totals and Indicators

1. Total Amount for Today’s Timesheets
   • The square rectangle at the bottom of the grid displays the total amount of all timesheets entered today, regardless of their status.
   • For example, if the total for today is $900 per hour, this reflects the sum of all recorded time entries.
2. Finalized & Unbilled Time Entries
   • The green rectangle at the top right indicates the total value of finalized but unbilled time entries, which are ready for billing.
   • This does not include Draft items—only those flagged as Finalized and not yet billed.
3. Viewing Time Totals in Detail
   • The orange circle acts as a drop-down button, allowing you to expand and see more details about time totals.