Why do I see a “permission denied” or “read-only” error when opening a document in Word?

This usually occurs when Microsoft Word treats the file as coming from an untrusted or internet-based source. It may also happen if SharePoint-style security flags are embedded.

🛠 To resolve this:

Open Word > File > Options > Trust Center > Trust Center Settings.

Go to Protected View and untick:

1. “Enable Protected View for files originating from the internet”
2. “Enable Protected View for files located in potentially unsafe locations”

Go to File Block Settings and ensure Word formats (.docx) are allowed for both viewing and editing.

Optionally, go to Trusted Locations and add Law App’s path.

If a document contains embedded SharePoint security, even if visible, it may block editing. Law App cannot override these. Your IT team may need to assist.