Trust Payment Descriptions: Choosing, Adding and Managing Them in Law App

Contents

    Every trust payment needs a Description: a few words saying what the money is for, such as Filing fee or Search fees. The Description field searches your firm’s saved list of descriptions as you type, so the same payment is worded the same way every time. The description you choose also fills in the payment’s Reason, which shows on the trust line and prints on the trust payment form.

    This article covers the Description field on a trust payment, and where your firm manages its list of saved descriptions. It goes with How to record a Trust Payment in Law App, which covers the whole payment from start to finish.

    When to pick, add or just type

    Pick or add

    Payments you make again and again

    Filing fees, search fees, stamp duty, settlement payments. Pick the saved description, or add it once so it’s there next time. Ledgers, statements and reports then read the same way for every file.

    Just type

    A one-off payment

    Type the description and carry on. It saves on this payment only and isn’t added to your list, so the list stays short and easy to search.

    How to choose a saved description

    1. Start a new trust payment. In the left menu, select Trust, then Trust Payments, then click New payment. (From inside a file, click Financials, then Trust, then Withdrawal.)
    2. Fill in Payable to, then click in Description (autocomplete) and type at least two letters of the description or its code.
    3. Pick the description from the list. Each one shows its code underneath. The description fills the field, and Law App copies it into Reason for you.
    New trust payment screen in Law App with the Description and Reason fields circled, both showing Filing fee
    Tip: You can change the Reason after it fills in. The Description stays as you chose it.

    How to add a new description to your list

    When nothing in your list matches what you’ve typed, an Add new description panel appears under the field with two buttons.

    1. Type the description in full, exactly as you want it to read, for example Filing fee.
    2. Choose where it should be offered:
      Add saves it with no category, so it’s offered in every Description field in Law App (contacts, files, invoices, receipts and payments).
      Add to Payment Category saves it to the Payment category, so it’s offered only on payments: trust payments and general payments.
    New trust payment screen in Law App with Filing fee typed in Description and the Add new description panel circled, showing the Add and Add to Payment Category buttons

    The new description fills the field straight away, and it’s in the list for everyone in your firm from then on. Law App gives it a code from its first four letters (Fili for Filing fee). You can change the code in settings.

    Which button? Use Add to Payment Category for anything that only makes sense as a payment. Use Add only for wording you’d also use on invoices, receipts or file notes, or the other lists fill up with payment wording.

    Where the description appears

    The Reason carries through to the trust line on the payment, then onto the printed trust payment form, both at the top under Reason and in the Details of the Transactions table. This is what your client or the payee sees, so keep it clear.

    Sample printed trust payment form from Law App with a sample firm logo, showing the reason on the form and on the transaction line, marked SAMPLE

    Sample only. Your firm’s own logo and details print on your forms.

    How to manage your description list in Settings

    Your firm’s saved descriptions are kept in one list. Use it to fix wording, change a category or code, add several descriptions at once, or retire ones you no longer use.

    1. Click Settings at the bottom of the left menu.
    2. Under General, select Descriptions (auto). You can also type Descriptions into Quick Find (Ctrl+K) to go straight there.
    3. Change what you need in the grid, then click Save.

    Columns in the list

    ColumnWhat it does
    CategoryWhich Description fields offer it: Contact, File, Supplier Invoice, Debtor Invoice, Payment, Receipt, Trust or Other. Trust payments use Payment. Leave it blank to offer it everywhere.
    CodeA short code you can type to find it quickly. Each code must be unique.
    DescriptionThe wording that goes on the payment.
    ContactOptional. Links the description to a contact.
    ArchivedTick to stop it being offered. It isn’t deleted.
    Archive rather than delete. Archiving hides a description from the Description field but keeps it in the list, so you can bring it back. Payments already recorded keep the wording they were saved with, whatever you change here.

    Common questions

    Why can’t I find a description I know we use?

    Check three things: you’ve typed at least two letters, the description isn’t ticked Archived, and its category is Payment or blank. A description saved to another category, such as Receipt, won’t be offered on a payment.

    Why doesn’t the Add new description panel appear?

    It only appears when nothing in your list matches what you’ve typed exactly, by description or by code. If the description is already saved, pick it from the list.

    Can I leave the Description empty?

    No. Description is required, and the payment won’t save without it.

    Updated on 13 November 2026

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