Why Aren’t My Sent Email Items Automatically Saving to Law App?
If your sent emails aren’t automatically appearing in Law App, the issue is often due to missing file tag formatting, Outlook login status, or the Auto Save feature not being…
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Emails Not Saving with the Outlook Add-in
This may be due to your token being expired and you will just need to re log back in, you can follow the steps below. First click on the 3…
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Opening Downloaded Emails in the New Outlook with Law App
Learn why downloaded emails from Law App open in the old Outlook, why .eml files are used instead of .msg, and how to set the new Outlook as your default…
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Winmail.dat Issue and PDF Compatibility on Older Devices
This guide explains why winmail.dat files appear, how to prevent them by configuring Outlook settings, and why older devices sometimes struggle to open PDFs. It also clarifies that properly sent…
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