Why arent my saved emails showing up in Law App right away
This is usually due to sorting or indexing timing, not an actual save error. Here’s what to check: Law App sorts emails by their original received date, not save date.…
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LawApp Outlook Email Add-in – Troubleshooting Guide
If you’re having trouble selecting a file or saving an email using the LawApp Outlook Add-in, follow these quick steps to get back on track.
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What happens if I switch Outlook profiles or devices
Switching profiles or using multiple devices resets your Microsoft Graph authentication tokens. To avoid issues: Always re-authenticate when prompted. Ensure both Law App and Outlook are refreshed. 📌 Token rules:…
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Being Asked to Log In Repeatedly to Outlook or Law App
This is usually due to Microsoft’s token expiry rules under their Graph API model. Here’s how it works: Law App stores Graph tokens for 90 days. If unused for 14…
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Why Aren’t My Sent Email Items Automatically Saving to Law App?
Why Aren’t My Sent Email Items Automatically Saving to Law App? If your sent emails aren’t automatically appearing in Law App, the issue is often due to missing file tag…
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