Submitting Trust Requisitions and Processing into Payments

A trust requisition is a request to pay money out of trust. Staff submit a requisition from the file, and whoever looks after trust payments then processes it into a trust payment. This keeps the request and the payment separate, so every payment out of trust is checked before any funds move.

This guide covers both parts: submitting the requisition, then processing it into a payment.

Part 1 — usually staff

Submit a requisition

Request the payment from within the file, enter who it’s going to and why, then finalise it. This doesn’t move any funds.

Part 2 — usually accounts

Process it into a payment

Open the requisition from Accounts > Trust > Requisitions, enter the date paid, then process it. This creates the trust payment.

Submit a trust requisition

Most of the time, staff submit a requisition from within the file. You can also create one from the left menu under Accounts > Trust > Requisitions, using the New EFT Requisition button.

In the file, click Financials, then Trust, then EFT Requisition. If your firm still uses cheques, click Cheque Requisition instead.

Trust ledger on a file's Financials screen in Law App with the Financials and Trust buttons highlighted and the EFT Requisition button circled

Enter who the payment is being made to in Payable to, the reason in Description, and the account name, BSB and account number. Enter the Amount on the trust line item, then click Save.

Add Trust EFT Requisition window in Law App with Payable to, Description, Account Name, BSB, Account No. and Amount highlighted and the Save button circled

The requisition is saved as a Draft. Some firms prefer to leave requisitions in draft so another person can check them. If not, click Finalise.

Draft Add Trust EFT Requisition window in Law App with the Finalise button circled and its Approve and finalise trust fund tooltip showing

In the Approve and finalise trust fund window, click Save to finalise and approve the requisition.

Approve and finalise trust fund window in Law App showing the reason, issued and authorised details, with the Save button circled

This isn’t a payment. Finalising a requisition approves the request, but it doesn’t move any funds. The money only comes out of trust once the requisition is processed (see Part 2).

Click Print out to print a copy of the requisition for whoever will process the payment, then click Close.

Process a requisition into a trust payment

In the left menu, go to Accounts > Trust > Requisitions. Find the requisition and click the Open icon at the end of its row.

Trust Requisition listing in Law App with Trust and Requisitions highlighted in the left menu and the open icon circled on a finalised requisition

Enter the Date paid as the date you’re making the payment. Check all the details and make any changes you need, then click Save.

Finalised trust requisition in Law App with the Date paid field highlighted and the Save button circled

Click Process to convert the requisition into a trust payment.

Trust requisition in Law App with the Process button circled and its tooltip reading Process the trust requisition and generate a new trust payment

Processing can’t be undone. Once you process the requisition, Law App creates a locked trust transaction that you can’t edit. Check the details before you click Save.

In the Process the trust requisition and generate a new trust payment window, click Save.

Process the trust requisition and generate a new trust payment window in Law App, warning that the transaction will be locked, with the Save button circled

Go to Accounts > Trust > Trust Payments. Find the new payment and click the Open icon at the end of its row.

Trust withdrawal listing in Law App with the Trust Payments tab selected and the open icon circled on the processed payments

The payment shows as Processed. Click Print Out to print a copy of the payment for signing and your records.

Processed trust payment in Law App showing the requisition number in the Ref trust field, with the Print Out button circled

Common questions

Does finalising a requisition pay the money out?

No. Finalising approves the request only. No funds move until the requisition is processed into a trust payment.

Should requisitions be left in draft?

It depends on your firm’s process. Some firms leave requisitions in draft so a second person can check them before they’re finalised. Others finalise them straight away.

Can I request a cheque instead of an EFT?

Yes. In the file, click Cheque Requisition instead of EFT Requisition. The rest of the process is the same, except you won’t need to enter bank details.