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ℹ️ Why Do I See a Message When I First Edit a Word Document from Law App?

When you first edit a Word document from Law App on a new device or user profile, Microsoft Word may display a trust prompt.

This is not an error — it’s a standard Microsoft security confirmation asking whether to allow API-based access between Law App and Word.

🔍 What’s Happening?

Law App uses Microsoft’s secure Office API to:

  • Open documents directly in Microsoft Word
  • Allow editing in the native app
  • Save changes back to Law App automatically

The first time this connection occurs on a device, Word will prompt you to confirm that you trust Law App as a connected source.

✅ What to Do

When prompted by Microsoft Word:

  1. Click “Yes” to allow the connection
  2. Tick “Always allow” (if available) so Word remembers your choice

Once allowed, this prompt won’t appear again on that machine.

🛡️ Is This Safe?

Yes — this is a normal Microsoft Office security feature.
Law App uses the officially supported integration method via Microsoft 365’s API — no add-ins or local installations required.

🛠 If the Prompt Keeps Appearing

If you accidentally clicked “No” or your system is preventing the trust from saving:

  1. Open Word > File > Options > Trust Center
  2. Click Trust Center Settings and check:
    • Protected View: You can optionally untick settings for files originating from the internet or network locations, depending on your firm’s policy
    • Trusted Locations: Add Law App’s domain or file path, and tick “Subfolders are also trusted”

Your IT team may need to manage this in a centrally controlled environment.

🔒 Law App & Microsoft Word

Law App connects to Word through Microsoft’s own API — there are:

  • No add-ins installed
  • No macros involved
  • No system modifications

The trust prompt is part of Microsoft’s design to protect users from unknown or unapproved integrations. Once accepted, Law App and Word work together seamlessly.

Updated on 9 October 2025
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