Why Aren’t My Sent Email Items Automatically Saving to Law App?
If your sent emails aren’t automatically appearing in Law App, the issue is often due to missing file tag formatting, Outlook login status, or the Auto Save feature not being…
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Emails Not Saving with the Outlook Add-in
This may be due to your token being expired and you will just need to re log back in, you can follow the steps below. First click on the 3…
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Opening Downloaded Emails in the New Outlook with Law App
Learn why downloaded emails from Law App open in the old Outlook, why .eml files are used instead of .msg, and how to set the new Outlook as your default…
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Replying to a Saved Email from Law App
How to reply to an email downloaded from Law App so the reply auto-saves back to the matter. Includes the one-off browser setting that opens .msg files automatically and an…
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How to Send EOFY Trust Statements in Law App
Send end-of-financial-year trust statements to all your clients in bulk from the Trust Ledger, with each client’s ledger PDF attached.
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