Being Asked to Log In Repeatedly to Outlook or Law App
This is usually due to Microsoft’s token expiry rules under their Graph API model. Here’s how it works: Law App stores Graph tokens for 90 days. If unused for 14…
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Can I generate trust statements and audit logs
Absolutely. For audits, file reviews, and transparency with clients, Law App offers: Trust Statement (by File): Complete transaction history with running balance. Trust Ledger Summary: By file, client, or date…
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How are trust receipts and payments approved in Law App
Law App follows trust compliance protocols for approvals: All receipts and payments are stamped with the user ID and timestamp. Payments: Require an “Authorised By” field, visible on requisition printouts.…
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What happens if my trust ledger doesnt match the bank account
This is flagged as a breach in most jurisdictions, and reconciliation must be corrected immediately. Steps to resolve: Check for unpresented cheques or EFTs. Confirm deposits were entered correctly with…
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Why Do I See a Permission Denied or Read-Only Message When Opening a Document?
If you see a “permission denied” or “read-only” message when opening a document from Law App in Microsoft Word, this typically relates to Microsoft Office security settings — not an…
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