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  • How does Law App distinguish General Trust from Controlled Money

    Law App separates these under trust account setup: General Trust: Pooled account used for multiple clients. Controlled Money: Designated bank account for a specific client (required for some property matters,…

  • Can I generate trust statements and audit logs

    Absolutely. For audits, file reviews, and transparency with clients, Law App offers: Trust Statement (by File): Complete transaction history with running balance. Trust Ledger Summary: By file, client, or date…

  • How are trust receipts and payments approved in Law App

    Law App follows trust compliance protocols for approvals: All receipts and payments are stamped with the user ID and timestamp. Payments: Require an “Authorised By” field, visible on requisition printouts.…

  • What happens if my trust ledger doesnt match the bank account

    This is flagged as a breach in most jurisdictions, and reconciliation must be corrected immediately. Steps to resolve: Check for unpresented cheques or EFTs. Confirm deposits were entered correctly with…

  • Why Do I See a Permission Denied or Read-Only Message When Opening a Document?

    If you see a “permission denied” or “read-only” message when opening a document from Law App in Microsoft Word, this typically relates to Microsoft Office security settings — not an…

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