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How do I show a client their full outstanding balance

To provide a client with a complete picture of what they owe, you can generate and attach a Debtor Statement.

A Debtor Statement includes:

  • Current charges from recent invoices
  • Any unpaid older invoices
  • The total outstanding balance across all files for that client

Where to Find It

  1. Go to the top menu and select Report > Dashboard
  2. Navigate to Debtors > Debtor Statement.
  3. Generate the statement and send or attach it to your client communication.

This ensures your client receives a clear summary of all amounts payable, not just a single invoice.

Tip: Available from the Reports Dashboard>Debtors>Debtor Statement

Updated on 22 September 2025
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