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Why Am I Seeing a Different GST Total Than Expected in Law App?

Always complete allocations before generating GST reports.

When GST totals don’t match what you expect, it usually relates to how invoice items are set up or how payments have been allocated in The Law App. Understanding how GST applies across different invoice components will help you quickly identify and correct any differences.

Fixed Fees

  • Many fixed fees are entered as GST-inclusive, meaning the GST is already bundled into the total.
  • This can make the GST amount appear lower than expected if you are comparing it against GST-exclusive calculations.

Disbursements

  • Certain disbursements may be GST-free, such as government charges or filing fees.
  • If an invoice includes both taxable and GST-free items, GST will only be calculated on the taxable lines.

Partial Allocations

  • When a bill has only been partially allocated or receipted, the GST reported will only reflect those specific allocated lines.
  • Differences will resolve once the invoice is fully allocated.

Best Practice

  • Check whether fees are GST-inclusive or GST-exclusive.
  • Confirm disbursement lines are coded correctly as taxable or GST-free.
  • Always complete allocations before running GST or compliance reports.

By reviewing invoices with these points in mind, you’ll avoid unexpected totals and ensure your reporting stays accurate and compliant.

Updated on 22 September 2025
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