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What happens if I switch Outlook profiles or devices

Switching profiles or using multiple devices resets your Microsoft Graph authentication tokens.

To avoid issues:

Always re-authenticate when prompted.

Ensure both Law App and Outlook are refreshed.

πŸ“Œ Token rules:

Law App stores tokens for up to 90 days.

If inactive for 14 days, Microsoft will require re-authentication.

New browsers or device switches can force a token refresh.

πŸ›‘οΈ Note: These behaviors are governed by Microsoft β€” not by Law App.

Updated on 4 June 2025
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