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  • Why arent my saved emails showing up in Law App right away

    This is usually due to sorting or indexing timing, not an actual save error. Here’s what to check: Law App sorts emails by their original received date, not save date.…

  • What happens if I switch Outlook profiles or devices

    Switching profiles or using multiple devices resets your Microsoft Graph authentication tokens. To avoid issues: Always re-authenticate when prompted. Ensure both Law App and Outlook are refreshed. 📌 Token rules…

  • What trust reports are required for compliance

    Each jurisdiction has its own requirements, but minimum reports for audit and internal control include: Monthly Trust Reconciliation Report Trial Balance (by file) Trust Ledger (by client/matter) Receipts & Payments…

  • How does Law App distinguish General Trust from Controlled Money

    Law App separates these under trust account setup: General Trust: Pooled account used for multiple clients. Controlled Money: Designated bank account for a specific client (required for some property matters,…

  • Can I generate trust statements and audit logs

    Absolutely. For audits, file reviews, and transparency with clients, Law App offers: Trust Statement (by File): Complete transaction history with running balance. Trust Ledger Summary: By file, client, or date…

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