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  • What’s the difference between File Notes and Documents

    Understanding the distinction helps streamline your workflow and keeps your files organised. File Notes Purpose: Internal notes and memos about the matter — quick, timestamped records of what happened and…

  • How do I assign or change the fee earner on a file

    Learn how to assign or change the responsible, managing, or assistant employee on a file in LawApp. This ensures the correct fee earner is linked to the matter and reflected…

  • What if I can’t find a file I know exists

    When you can’t find a file, but you know it exists, here are some reasons why it might not show up.

  • How to Perform an InfoTrack Search in Law App

    Perform an InfoTrack search from any file in Law App. The file number is recorded automatically and the search fee is added as a supplier disbursement.

  • Downloading Documents from Law App

    You can download individual documents or multiple documents at once from the Documents section of your file in Law App. Downloading a Single Document Downloading Multiple Documents at Once To…

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