Why do I see a blank white screen after trying to log into Microsoft via the Law App Outlook Add-in?
This issue is caused by a known Microsoft authentication problem that can impact Outlook Add-ins resulting in a blank white...
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Emails & Outlook Integration
Discover how to integrate Microsoft Outlook with Law App for smarter, automated email management. This category covers email syncing, auto-saving emails to files, using category flags like 'Law App' and 'Ignore', sending documents directly from Law App, and boosting productivity through seamless Outlook integration.
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Winmail.dat Issue and PDF Compatibility on Older Devices
This guide explains why winmail.dat files appear, how to prevent them by configuring Outlook settings, and why older devices sometimes struggle to open PDFs. It also clarifies that properly sent HTML emails cannot be converted into winmail.dat files by recipients, making it a sender-controlled issue. -
Why do some emails appear in the Trash folder immediately after sending or saving?
When you generate an email from a template in Law App (e.g. by previewing or drafting), it is intentionally saved... -
Having trouble saving emails with the Outlook Add in
This may be due to your token being expired and you will just need to re log back in, you... -
Why Do Some Emails Ask If I Want to Save Changes When I Close Them?
When you open an email saved to your downloads folder, Outlook may prompt you to save changes when closing it....
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