In Law App, unsaved document changes are extremely rare. The platform is designed to maintain document integrity — even through network dropouts, closed sessions, or hardware disconnections.
If it looks like your edits haven’t saved, it’s almost never a data loss issue — it’s usually a matter of the document still being open or needing a quick refresh.
🛡️ What You Can Expect from Law App
- Changes are preserved when you exit Word and confirm Save
- If your connection drops, Word will still prompt you to save — and those edits are captured
- Law App automatically reconnects to the document once you’re back online
- No document is ever lost without prompt — you’re always given a chance to save or recover
🔍 What to Check If You Don’t See Your Changes
- Is the document still open in another Word session or tab?
This is the most common reason.
→ Look for a red lock icon in Law App — this indicates the file is still open elsewhere and cannot be saved until it’s closed. - Have you refreshed Law App?
Press F5 to update your view and ensure you’re seeing the latest version. - Try re-opening the file
Closing and reopening the document often clears display lag or session cache. - Still unsure?
Download the file to confirm the content, and re-upload if needed.
💡 Good to Know
- Clicking “Save” in Word when exiting ensures your changes are captured
- Law App does not silently discard edits — if something didn’t save, it will be visible or recoverable
- Even during outages, edits are retained locally until they can be committed to the system
