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What should I do if changes to a document dont save properly

Document changes not saving can usually be traced back to:

The document still being open in another window

Network interruptions

Losing connection with Word mid-edit

To resolve:

Ensure the document is closed in all Word sessions.

Refresh Law App and try reopening the file.

Download, edit, and re-upload if needed for critical edits.

If you are working remotely, make sure your Word application stays connected and doesn’t go into Offline Mode.

Updated on 4 June 2025
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