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Why does the preview pane sometimes show an older version of a document

Law App uses background processing to update previews. Sometimes, browser caching or server lag can delay what appears.

Try this:

Press Ctrl + F5 for a hard refresh.

Reopen the file or navigate away and back.

Wait a few seconds after saving before previewing.

If a document downloads or opens in Word, it has saved correctly—even if the preview hasn’t updated yet.

Updated on 4 June 2025
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