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  • What am I allowed to change in the supplier invoice

    You may update: The descriptive details The file number that the invoice is allocated to. Do not edit the amounts unless absolutely necessary. Changing amounts can break the alignment between…

  • InfoTrack billed us too much – can we just reduce the amount manually

    No. InfoTrack typically issues credit notes rather than editing existing invoices. If an amount appears too high, a credit is likely to follow and should be processed separately.

  • Is there anything special I should know about GST on InfoTrack charges

    Yes. Law App hard-inserts GST handling for InfoTrack invoices based on data received directly from InfoTrack. This is done so that each search appears to the client as a single…

  • Why Am I Seeing a Different GST Total Than Expected in Law App?

    See a different GST total than expected? This guide explains how fixed fees, GST-free disbursements, and partial allocations affect GST calculations in Law App.

  • Why does the GST amount change when I allocate a receipt to an invoice

    When you first enter a receipt in Law App, the system assumes a standard 10% GST. However, the actual GST amount is only determined at the point of allocation—when the…

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