Can I move an InfoTrack charge from one file to another to a different file
Yes. If you have internal admin access, you can update the file linked to an InfoTrack charge by editing both the header and line item of the relevant supplier invoice.
-
-
What am I allowed to change in the supplier invoice
You may update: The descriptive details The file number that the invoice is allocated to. Do not edit the amounts unless absolutely necessary.
-
InfoTrack billed us too much – can we just reduce the amount manually
No. InfoTrack typically issues credit notes rather than editing existing invoices. If an amount appears too high, a credit is likely to follow and should be processed separately.
-
Is there anything special I should know about GST on InfoTrack charges
Yes. Law App hard-inserts GST handling for InfoTrack invoices based on data received directly from InfoTrack. This is done so that each search appears to the client as a single…
-
Why Am I Seeing a Different GST Total Than Expected in Law App?
See a different GST total than expected? This guide explains how fixed fees, GST-free disbursements, and partial allocations affect GST calculations in Law App.
Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!