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  • Why Don’t Attachments or Documents Appear Immediately in the Preview?

    Law App uses background processing to generate live document previews. If a document doesn’t appear instantly in the preview pane after you save or upload it, this simply means the…

  • Why are my email previews or attachments not working on a Mac

    If you’re using a Mac and unable to preview or open some email attachments in Law App, it’s likely due to file format compatibility, NOT a fault with Law App…

  • What if I accidentally delete an email or can’t find one I sent via Law App

     Law App retains emails with tags even if deleted, and there are ways to recover them. Steps to recover: Open the file in Law App and check the Trash tab…

  • Automatically open Email and Word Docs, after download from Chrome

    Quick tip: Make emails, PDFs, and Word docs open automatically after download by choosing “Always open files of this type” in Chrome or Edge.

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