Why is my invoice not showing after I’ve created it Check: Are you in the correct file? Press Ctrl + F5 to refresh Is another user editing the invoice?
Why am I seeing a different GST total than expected Check the invoice composition: Fixed fee? GST might be bundled. Disbursement? Possibly GST-free. Only partially allocated? GST will reflect only...
How do I receipt a payment against a specific invoice Open the file Go to Accounts > Receipts Click New Receipt Enter the payment details Allocate to the matching invoice
How do I show a client their full outstanding balance Attach a Debtor Statement, which shows: Current charges Unpaid older invoices Total due across all files