Need a Hand?
Our support team is real, responsive, and ready to help. No call centres, no scripts — just people who know Law App inside and out.
Fastest
📧 Email Us
Drop us a line with what you need. We check it constantly and aim to get back to you the same day.
Talk It Out
📞 Call Us
Prefer a conversation? Call us during business hours and someone friendly will pick up.
Business Hours
Monday – Friday, 8:30am – 5:00pm AEST
We’re closed on public holidays.
Monday – Friday, 8:30am – 5:00pm AEST
We’re closed on public holidays.
Help Us Help You Faster
The more context you give us, the quicker we can sort it out. Here’s what makes a great support request:
- Tell us what you’re trying to do — a quick sentence is all we need
- Include a screenshot — a picture is worth a thousand words (we mean it)
- Even better — record your screen — a short Loom video showing the issue is the fastest way to get it fixed. Here’s how to set up Loom (it’s free and takes 2 minutes)
- Let us know if it’s urgent — if something is blocking your work, say so and we’ll prioritise it
Not sure where to start? Try searching our Knowledge Base first — you might find the answer straight away. If not, we’re just an email or phone call away.